Ask Dana

Threre are lots of ways to contact us. Choose what works best for you.

HOURS TODAY

7:30 am - 11:00 pm

CONTACT US BY PHONE

(802) 656-2201

Reference

(802) 656-2200

Main Desk

MAKE AN APPOINTMENT OR EMAIL A QUESTION

Schedule an Appointment

Meet with a librarian or subject specialist for in-depth help.

Email a Librarian

Submit a question for reply by e-mail.

WANT TO TALK TO SOMEONE RIGHT AWAY?

Library Hours for Tuesday, March 19th

All of the hours for today can be found below. We look forward to seeing you in the library.
HOURS TODAY
7:30 am - 11:00 pm
SEE ALL LIBRARY HOURS
AT DANA

Dana Health Sciences Library7:30 am - 11:00 pm

After Hours Study11:00 pm - 7:30 am

ELSEWHERE

Howe Library8:00 am - 12:00 am

Special Collections10:00 am - 6:00 pm

Media Services8:00 am - 7:00 pm

Howe Reference10:00 am - 3:00 pm

 

CATQuest

Search the UVM Libraries' collections

Document Delivery FAQs

What is Document Delivery?

Document Delivery is a service that locates, scans and sends articles and chapters from the Dana Library's book and print and electronic journal collection to you.

What is the difference between Document Delivery and Interlibrary Loan (ILL)?

Document Delivery supplies patrons with material from our own collection. Interlibrary Loan is the process of borrowing materials that the Dana Library does not own.

Who can use Document Delivery?

Anyone affiliated with UVM or the University of Vermont Medical Center can use Document Delivery. Others can contact us for specifics.

How do I request a Document?

Requests may be made by filling out the online form, sending an email to illhwlib@uvm.edu, phoning (802) 656-2242, or sending a fax to (802) 656-4238.

How much does Document Delivery cost?

Document Delivery is free to UVM health, biomedical, and medical students, and to University of Vermont Medical Center Residents and Fellows for articles requested from our print and electronic collection.

Document Delivery charges $5.00 per article requested from our print and electronic collection to UVM faculty and staff, and to University of Vermont Medical Center employees. This fee is waived for 5 requests per month. For requests of more than 5 articles per month, Dana will charge for ALL articles requested in that month.

How long does Document Delivery take?

Normal turnaround time is 24 hours. Large requests, inaccurate or incomplete citations may result in the request taking longer.

Can journal articles be delivered electronically?

Articles may be delivered to you via e-mail, campus mail, fax; or you may ask to be notified to pick them up at the Library mailboxes.

Can you RUSH a request for me?

Yes, time permitting.

What types of material can I request from Document Delivery?

Journal articles and chapters from books.

Who can I contact with questions?

Contact us with any questions or suggestions at (802) 656-2242 or illhwlib@uvm.edu